Kirana vs Q-Commerce: The Hidden War of Retail
Mayank Singhal
1
š The Game Has Flipped
Two decades ago, kirana shops were default.
Now, we bulk-buy rice and rakhis on apps not just for speed, but "savings."
But those discounts? Often illusions.
Q-commerce has 1% market share but is eating kiranas alive.
2
š° The MRP Scam
You buy a jar for ā¹240, thinking you saved ā¹60.
But the real MRP was ā¹300, Q-commerce relabels it as ā¹400, then offers a "deal."
A pricing trick that feels like a win.
But the shopkeeper loses. Every. Single. Time.
3
š¾ Your kirana lets you smell rice, feel flour, even taste before buying.
Q-commerce gives you "premium" staples but they're often polished, mixed, or repackaged.
Low traceability. Short shelf life.
But wrapped in speed.
4
š·ļø See a "brand" on your app you've never heard of?
It's not a brand.
It's a white-label owned by the platform.
They set the MRP. Set the margin. Own the supply.
No wholesaler. No kirana.
Just profit.
5
š¤ Your local shop sources from:
ā LOTS Wholesale
ā METRO Cash and Carry
ā Chandni Chowk
ā Anaaj Mandi
These aren't just vendors, they're relationships.
The kirana economy is a web of trust, not just logistics.
6
šŖ Even supermarkets are hurting.
Delivery fees are real. Expired stock is rising.
And still, Q-commerce thrives, not from better products, but better psychology.
You're being sold an experience, not essentials.
7
āļø Can They Coexist?
Only if the game becomes fair.
Kirana stores are digitizing, joining ONDC, doing home delivery.
But they need more than pity.
They need parity.