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๐ŸŒ How the Internet Remade India, and Erased What We Once Were
Mayank Singhalโ€ข5 min readโ€ขOct 4, 2025

๐ŸŒ How the Internet Remade India, and Erased What We Once Were

Technology & Culture
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Remember when buying a bedsheet meant watching a full theatrical performance on TV?

When recharging your phone meant chatting with the bhaiya at the corner shop who remembered your cricket score?

When movie night wasn't chosen by an algorithm - it was announced in the morning newspaper, and the whole family planned their day around it?

We called it progress when all of that disappeared.

But somewhere between Flipkart's 0-minute delivery and Netflix's autoplay, we deleted something we didn't even know we'd miss.


By the end of this, you'll see how India's internet revolution wasn't just an upgrade - it was a replacement. We didn't add convenience to our lives. We swapped one way of living for another.

And nobody asked if the trade was worth it.


๐Ÿ›’ When Buying Was Theater (And Amazon Killed the Stage)

Let's start with Naaptol.

If you're old enough, you remember this: Late night TV. A bedsheet on screen. But not just any bedsheet.

A full bedroom set. Mood lighting. A host who spoke like they were unveiling a piece of art. A model who draped the fabric across the bed, smoothed it with their hands, showed you the weave under studio lights. They didn't just sell you a product - they sold you the feeling of owning it.

You didn't scroll. You watched. You imagined. You called a number. A human answered. They closed the sale.

That was sensory commerce.

Now open Amazon. See that bedsheet? It's a static image. Maybe a zoomed-in detail shot. Five bullet points. A star rating you know is gamed. No touch. No drape. No theater.

Just a JPEG and a Buy Now button.

We got faster checkout. We lost the experience of being sold to by someone who gave a damn.

The best experiences can't be compressed into bullet points.


๐Ÿ“ž The Recharge Shop Uncle Who Knew Your Name

Here's another memory: You needed a phone recharge. You walked to the shop. Handed the bhaiya โ‚น100. He pulled out his phone, dialed some secret USSD code, and boom - your balance updated.

But that's not all that happened.

He asked about your exams. Told you the new SIM card offer. Maybe cracked a joke. You weren't just a transaction. You were a regular.

Then came Paytm. Then UPI. Now you recharge in 30 seconds without leaving your bed.

Friction disappeared. So did the bhaiya's income. And the conversation.

We optimized out the middleman. We didn't realize the middleman was also the neighborhood gossip network, the credit line for emergencies, the guy who knew your mom's number if you lost your phone.

Efficiency has no memory. Humans do.

Every optimization has a cost. We just don't see it until it's gone.


๐Ÿ“บ Before Netflix, We All Watched Together

Saturday, 8 PM. The newspaper said Jurassic Park was airing on Star Movies.

Everyone knew. Your family. Your neighbors. The kids downstairs. You planned your evening around it. You fought for the remote. You sat together. You watched the same thing, at the same time.

That was collective time. Shared rituals. Synchronized culture.

Now? Netflix. Hotstar. Prime. Everyone's watching something different. On their own screen. In their own room. At their own pace.

We got infinite choice. We lost the living room.

Nobody schedules their life around a TV show anymore. Nobody has to negotiate. Nobody waits for anything.

And somehow, we're lonelier than ever.

Infinite choice gave us everything except the one thing that mattered: each other.


๐Ÿ•น๏ธ The Arcade Taught You More Than Any App Ever Will

You didn't learn to fix a PC from a YouTube tutorial.

You learned it at the cybercafe. You learned it from the bhaiya who let you watch him swap a hard drive, reinstall Windows, crack Photoshop in 47 seconds flat.

You learned by proximity. By breaking things. By asking dumb questions.

You learned how to:

  • Burn a CD without corrupting it
  • Download a movie via torrent (and not get caught)
  • Configure LAN settings for Counter-Strike
  • Transfer files via Bluetooth like a drug deal

This wasn't a course. It was apprenticeship.

Now? Apps just work. Platforms hide the machinery. You became a user, not a builder.

You got convenience. You lost the tinkering culture that made an entire generation of self-taught problem solvers.

The best education never came with a certificate.


๐ŸŽฎ Everything Was Shared. Everything Was Social.

Remember the universal remote guy? The one who sold cream-colored remotes that worked with any TV? He tested it in front of you. You trusted him because you saw it work.

Remember DVD players? Matching the red-yellow-green cables? Experimenting with mismatched wires just to see what happened?

Remember dongles? Physical SIM cards inside a USB stick that you plugged into a laptop for internet?

Remember playing Tekken at the arcade for โ‚น10? Waiting your turn? Learning combos by watching the kid before you?

Remember going to the cybercafe to:

  • Download movies onto your SD card (you had no idea how they did it, and it felt like magic)
  • Print homework
  • Surf the internet for โ‚น20/hour
  • Occasionally, secretly, watch porn with your friends

Every one of these was a social act.

You didn't do it alone. You did it with someone, near someone, because of someone.

Now? Everything's private. Everything's solo. Everything's optimized for individual convenience.

We got speed. We lost serendipity.

The best moments in life were never planned. They just happened when people gathered.


๐Ÿ’” What We Actually Lost (And Why It Matters)

Let's be clear: I'm not saying the old way was better.

Jio democratized internet access. UPI revolutionized payments. OTT gave us endless content. E-commerce brought the world to our doorstep.

These are real wins.

But we need to be honest about the trade-offs:

We Lost the Human Layer

The bhaiya. The cybercafe guy. The Naaptol host. The universal remote seller. They weren't just service providers. They were nodes in a social network.

We Lost Sensory Richness

We used to see, touch, test, watch, ask. Now we scroll, click, rate. Shopping became data entry.

We Lost Shared Time

We used to plan, wait, gather, watch together. Now everyone's on their own timeline. Culture became atomized.

We Lost Apprenticeship

We used to learn by doing, by watching, by asking. Now we learn from tutorials that don't talk back. Tinkering became consumption.

We traded the messiness of being human for the cleanliness of being users.


๐Ÿช‘ One Last Thought

The internet didn't just add to Indian life.

It replaced it.

We didn't upgrade our old systems. We deleted them. And we didn't realize how much richness, humanity, and texture lived inside those "inefficient" old ways.

This isn't nostalgia. This is an inventory.

Because if we don't name what we lost, we can't build it back.

Maybe the next wave of Indian tech doesn't have to choose between efficiency and humanity.

Maybe we can have platforms that scale - but also remember your name.

Maybe we can have commerce that's fast - but also feels like someone gives a damn.

Maybe we can have entertainment that's personalized - but doesn't make us lonely.

Or maybe we can't.

But at least we should know what we traded - before we forget we ever had it at all.


What do you remember from before the apps? What did your neighborhood delete when the internet arrived? I'm collecting these stories - drop yours in the comments.

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